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Episodes

Date Title & Description Contributors
2025-02-17

  FIR #451: Return-to-Office-Obsessed Execs Are Minimizing the Employee Voice

Leaked audio of Jamie Dimon reveals an executive who has dug in his heels and has no interest in listening to the voice of the employee. In the clip, he essentially tells employees, "My way or the highway." While the return-to-office mandates don't rep...
2025-02-17

  ALP 261: How to get your team the mentorship they need

Chip and Gini discuss the need for managers to support and mentor their employees, leveraging both internal and external resources, and the value of making time to mentor individuals outside one's own organization.Continue Reading → The post ALP 261: H...
2025-02-13

  FIR #450: Senior Leaders Doubt Communicators' Abilities

Listen to communicators talk about their impact on their organizations and you would be forgiven for thinking that executives find their communication teams to be indispensable. Recent research says otherwise. As complexities mount in the worlds of bus...
2025-02-12

  CWC 104: How agency owners can avoid scope creep (featuring Steve Guberman)

Steve Guberman of Agency Outsight shares insights into setting realistic expectations with clients, avoiding over-servicing, and adjusting scopes and pricing appropriately.Continue Reading → The post CWC 104: How agency owners can avoid scope creep (fe...
2025-02-10

  ALP 260: AI no threat to agency employees learning fundamental skills

In this episode, Chip and Gini discuss the complaint from owners that AI is preventing junior employees from learning how to do their jobs the right way.Continue Reading → The post ALP 260: AI no threat to agency employees learning fundamental skills a...
2025-02-07

  Silvia Cambie on AI’s Overlooked Role in Communication

How AI is transforming communication beyond content creation to curation AI, including predictive analytics and sentiment analysis, is at the heart of this FIR Interview with Silvia Cambie, an independent communicator with deep expertise in journalism,...
2025-02-06

  FIR #449: Employees' Use of Shadow AI Surges

Employees everywhere are using AI to save time and be more productive. The thing is, many of them are using tools their employers have not approved and they're not telling anyone. Companies are benefiting from this stealth approach to using generative ...
2025-02-03

  ALP 259: The value of getting satisfaction from client work

In this episode, Chip and Gini discuss the importance of satisfaction from the work you do for clients, both for agency owners and their teams.Continue Reading → The post ALP 259: The value of getting satisfaction from client work appeared first on FIR...
2025-01-29

  FIR #448: Has Night Fallen on Change Management and Enterprise Social Networks?

Change leadership consultant Caroline Kealey thinks change management is dead. Communication leader Sharon O’Dea thinks Enterprise Social Networking (ESN) is dead. That’s right: It’s time for another installment of “X is Dead.” In this short midweek ep...
2025-01-27

  ALP 258: Should your agency pivot to a new focus amid economic shifts?

In this episode, Chip and Gini address the topic of pivoting for small agencies in response to changing economic and political climates.Continue Reading → The post ALP 258: Should your agency pivot to a new focus amid economic shifts? appeared first on...