CXOTalk: Leadership, Innovation, Disruption

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Episodes

Date Title & Description Contributors
2024-11-07

  How to Get Customers with AI and Personalization | CXOTalk #857

AI is revolutionizing personalization, but are you using it effectively? David Edelman, author of "Personalized: Customer Strategy in the Age of AI," reveals how to leverage AI for genuine customer connection, not just intrusive marketing.In CXOTalk ep...
  Michael Krigsman author
2024-10-21

  Unleashing Real AI with Top Data Scientists | CXOTalk #856

AI and data science experts Dr. Anthony Scriffignano and Dr. Satyam Priyadarshy join Michael Krigsman for a candid discussion on the practical realities of AI implementation. They debunk the myth of AI as a magic bullet and explore what truly drives su...
  Michael Krigsman author
2024-10-14

  What is CX Automation? | CXOTalk #855

In episode 855 of CXOTalk, we talk with Dan Bodner, Founder and CEO of Verint, to explore how artificial intelligence is transforming customer experience (CX) automation in contact centers.The conversation presents practical strategies for CX Automatio...
  Michael Krigsman author
2024-10-06

  Inside the Advanced AI Lab: Agentic AI, Robots, and Levitating Trees | CXOTalk #854

Ready to explore the mind-bending world of Agentic AI and its impact on the future of work?In CXOTalk episode 854, Michael Krigsman talks with Babak Hodjat, Cognizant's CTO of AI, to unravel the mysteries of AI agents, evolutionary algorithms, and the ...
  Michael Krigsman author
2024-09-29

  What is Agentic AI - Autonomous Agents and Intelligent Workflows | CXOTalk #853

Want to understand the power of agentic AI and how it can transform your business? In episode 854 of CXOTalk, Michael Krigsman sits down with Praveen Akkiraju, Managing Director at Insight Partners, to explore the exciting world of AI agents.This episo...
  Michael Krigsman author
2024-09-18

  Ultimate Guide To Enterprise AI Strategy: Algorithms And Ecosystems | CXOTalk #852

In Episode 852 of CXOTalk, host Michael Krigsman explores enterprise AI strategy with guests Anindya Ghose, Professor at NYU Stern School of Business, and Ravi Bapna, Chair Professor at the University of Minnesota's Carlson School of Management.What Yo...
  Michael Krigsman author
2024-09-10

  McKinsey: CEO Guidance for Enterprise AI (CXOTalk #851)

In episode 851 of CXOTalk, Kurt Strovink, a senior partner at McKinsey & Company, explores the pivotal role of leadership in enterprise AI.Learn how to balance innovation with risk, bridge the gap between business and technology, and tackle the eth...
  Michael Krigsman author
2024-09-05

  Is an Enterprise Browser Secure, with Island and Teleperformance (CXOTalk)

Join CXOTalk episode 850 for a discussion with Jeff Schilling, Chief Information Security Officer at Teleperformance, as he explores the intricacies of managing cybersecurity globally. Discover how Teleperformance, the world's largest business process ...
  Michael Krigsman author
2024-08-14

  State of the Enterprise and the CIO, with Unisys CEO

In CXOTalk episode 849, Michael Krigsman hosts Peter Altabef, Chair and CEO of Unisys, to explore the transformative role of AI in enterprise technology and the pivotal role of CIOs in this evolution. Altabef provides insights into how Unisys integrate...
  Michael Krigsman author
2024-08-13

  VC Update: Investing in Early Stage Enterprise AI

Ed Sim, founder of boldstart ventures, discusses investing in enterprise AI startups on CXOTalk episode 847. Learn how AI reshapes the tech landscape and what investors seek in AI-driven companies. Gain insights on integrating AI, balancing development...
  Michael Krigsman author