In this inaugural episode, Flatiron Investors Managing Partner Laurel Touby speaks with Osman Khan, the CEO of Paddle8 (a leading online auction house for collectables), about when he recognized it was the right time to pivot and how he successfully guided his business through a critical transition period. Lessons Learned: - When to admit to yourself that something isn’t working, and how to make the difficult decision to pivot your business. - Converting proof of concept and user traction into a sustainable revenue model. - Three key steps to a successful pivot. - The most difficult decision in choosing to pivot. - When a pivot is validated.