Leon Spackman will discuss several related topics related to quality. First, project management is critical to completing successful process improvement projects especially using Six Sigma. He will discuss briefly the steps in successful project management and show how process mapping can increase this process. Finally, Leon will discuss the Failure Modes and Effects Analysis tool and give real world examples. See you next month on 5/13. Please visit this podcast at http://www.ppasq.org/previousmeetings.html to see the slides