JenaLu Simpson is a paramedic and chief executive with Medic West EMS, El Reno, Oklahoma. Her EMS 911 transport service is small but that doesn't mean their scheduling and management needs are tiny. JenaLu used to schedule shifts by hand on paper, taking her over an hour and a half to complete. Then she saw Aladtec software and information about Easy EMS Scheduling on Facebook and everything changed. The post Superior Customer Service and Easy EMS Scheduling with Aladtec appeared first on The MedicCast.
JenaLu Simpson is a paramedic and chief executive with Medic West EMS, El Reno, Oklahoma. Her EMS 911 transport service is small but that doesn’t mean their scheduling and management needs are tiny. JenaLu used to schedule shifts by hand on paper, taking her over an hour and a half to complete. Then she saw Aladtec software and information about Easy EMS Scheduling on Facebook and everything changed.
Now scheduling takes a third of the time and every member of her small staff has access 24/7 to their schedules and the Aladtec software via their mobile devices and the web. In addition to the ease of scheduling, JenaLu talks about the incredible customer service from the Aladtec team. Responsiveness to her questions is rapid giving her the support she needs to get the job done even though her service is smaller than most.
Thanks again to Aladtec for sponsoring this and other special episode segments here at the MedicCast. Make sure you say thank you to them and check out their innovative software for EMS managers at Aladtec.com.
—-
Subscribe to the MedicCast TV Short Segments Podcast!
—-
SaveSave
SaveSave
SaveSave
SaveSave
