Annie Farrell, GP Partner in Liverpool, UK, reflects on the importance of patients being considered by General Practitioners "as a whole person rather than a symptom". Dr Farell spoke to Sandy Goldbeck-Wood, Editor-in-Chief of the Journal of Family Planning and Reproductive Health Care (JFPRHC), at the Institute of Psychosexual Medicine (IPM) Annual Scientific Meeting, in Liverpool, March 2017. For more information please visit the JFPRHC website: http://jfprhc.bmj.com/. Related content about this subject can be read here: http://jfprhc.bmj.com/content/43/4/335.1.