In this episode, Darrin Ladd discusses the new ways for customers to find the information they need all in one spot. This episode covers: - Improvements in organization of information - How the information is presented - How to search for information For more information on the information experience, see: Transforming the ServiceNow Information Experience: https://community.servicenow.com/community/blogs/blog/2017/11/08/transforming-the-servicenow-information-experience Wiki Retirement Scheduled for December 10, 2017: https://community.servicenow.com/community/blogs/blog/2017/11/20/wiki-retirement-scheduled-for-december-10-2017 ServiceNow KB: Wiki Retirement is Scheduled for December 10, 2017: https://hi.service-now.com/kb_view.do?sysparm_article=KB0639424 Your feedback helps us serve you better! Did you find this podcast helpful? Leave us a comment to tell us why or why not. To catch clips behind the scenes with our podcast guests and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag #SNtechbytes for all previous podcasts, video clips, and pictures.