Josh is the Founder of Big Medium, a design agency that’s worked with many brands including eBay and Samsung. He's also written a number of books including “Designing for Touch” and Tapworthy”. Josh talks about something that is not often discussed in the enterprise - user experience and design. The best enterprise apps boost efficiency—even delight—by capitalizing on immediate context, and then encouraging nimble shifts in that context. How can you create apps that enable customers and employees to move easily among channels—from mobile to desktop, from physical to digital, from retail space to office to sales visit, and back again? Josh talks about how you can bring productivity and delight to enterprise apps, and understand the critical lessons that consumer apps can teach enterprise software.