00:00 - Intro 01:15 - D Works and Angel City Data 03:45 - The importance of staff retention and client retention 04:20 - The three focuses of Angel City Data's business are 1) strong attention to design, 2) strong attention to the business impact of a decision (does the software solve a problem), and 3) customer support. 05:00 - How does David Knight hire? 05:17 - "If the companies that you're working for [have a high amount of employee turnover], they're doing it wrong." 07:23 - "We're slow to hire and quick to fire." 08:03 - Angel City Data's office culture and the importance of physical proximity 10:00 - "I have always felt there's great synergy when we have a vibrant team of people working in the same space." 11:09 - Dan describes Adatasol's more "virtual" team culture, by contrast 11:53 - Using third-party communication and task management tools vs. building in-house systems using FileMaker 12:30 - "We eat our own dog food here." 13:31 - "When you have a piece of your business that really is a secret sauce or has a DNA that follows the way you want to work, having that in something owned by another company is not a good place to be." 18:40 - Where does David Knight see Angel City Data in 5 years. 19:23 - "More and more custom web development...and mobile design." 20:00 - Rapid Application Development tools that play in our space 22:22 - "We like to look at ourselves like a Swiff Army knife." 23:29 - Android? 27:44 - In 5 years, what percentage of your business will be non-FileMaker? 28:50 - "It's a good thing to have other things you're working on that are not only FileMaker." 29:38 - David Knight @ DevCon 2018: One-To-Many: Growing Your Consulting Firm 30:12 - "You need to focus on the machinery of your business just as much, at times, as you need to focus on the technology you use for your craft."
Dan and Nick welcome David Knight, president and founder of Angel City Data, to the podcast. David discusses the importance of staff and client retention, the dynamism that a thriving office culture can provide, capturing your "secret sauce or DNA" in custom software, and the direction of his business. Check out David's seminar at DevCon 2018 titled "One-To-Many: Growing Your Consulting Firm"!