Wells Fargo's mission is to satisfy its customers’ financial needs, but recently, the company decided to take time to rebuild the trust of its constituents, including the bank’s customers, employees, regulators, and shareholders. During a recent conversation with Dr. Jason Wingard, Dean of Columbia University’s School of Professional Studies, the Chief Financial Officer of Wells Fargo, John Shrewsberry, shared how he is leading the financial services company’s 270,000 employees through a corporate transformation.