Pilot for a new live call-in show about the world of customer service, hosted by Moisés Chiullan. Whose fault is it that we're angry when a company screws up? How can we improve consumer discourse? What makes a bad situation better?
Pilot for a new live call-in show about the world of customer service, hosted by Moisés Chiullan. Whose fault is it that we're angry when a company screws up? How can we improve consumer discourse? What makes a bad situation better?
Links for this episode: