Margaret Hanley has experience delivering and growing UX capabilitiesĀ for clients like the BBC, Razorfish and WTG, she has taught user experience managementĀ at global conferences, has spoken at various summits including IA in Atlanta, on retail IA for Debenhams and UX Australia and has been the Director of Information Architecture for Argus Associates, working alongside the like of Louis Rosenfeld and Peter Morville.