In this episode of Ascend Dental Solutions, Matt Allen from Different Kind discusses how data collection and analysis can enhance dental practices. Different Kind specializes in patient-reported experience metrics, aiming to improve patient satisfaction and reduce turnover. They collect feedback directly from patients post-appointment and integrate with practice management systems, ensuring data privacy and accuracy. The company is also expanding to measure staff experience, promoting a holistic approach to improving dental office operations. Listeners interested in Different Kind's services can reach out for a demo or connect via their website and LinkedIn.