Influence vs Facilitation Abstract Dianna and Fred discuss influence vs. facilitation and the difficulty of trying to do both at once. Key Points Join Dianna and Fred as they discuss influence vs. facilitation, comparing the roles of when you are a contributor vs. facilitating with peers. Topics include: The need to be a facilitator when […] The post SOR 1021 Influence vs Facilitation appeared first on Accendo Reliability.
Influence vs Facilitation Abstract Dianna and Fred discuss influence vs. facilitation and the difficulty of trying to do both at once. Key Points Join Dianna and Fred as they discuss influence vs. facilitation, comparing the roles of when you are a contributor vs. facilitating with peers. Topics include: The need to be a facilitator when [...]
Dianna and Fred discuss influence vs. facilitation and the difficulty of trying to do both at once.
Join Dianna and Fred as they discuss influence vs. facilitation, comparing the roles of when you are a contributor vs. facilitating with peers.
Topics include:
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Reliability engineers and quality engineers often find themselves needing to facilitate a meeting. Root cause analysis, continuous improvement, and other scenarios require teamwork. A challenge can be playing the facilitator role while you also want to be a contributor. These roles can be at odds with one another. Facilitators guard the process and ensure everyone is heard. Contributors have ideas and opinions to share with the team that help define the solution.
When you must facilitate, there are ways to shift from one role to another. Fred and Dianna talk about several ways to make the shift.
Facilitating itself is difficult and requires skill. Some suggestions they have:
One of the biggest takeaways: make it visible to everyone. Quality tools are examples of models and templates that that work.
Whether you facilitate in-person or are using remote tools, be sure you understand how to use the tools. Don’t let your misunderstanding about how to use tools create disruptive pauses in the process.
In conclusion, be cautious about the roles you play, and make it clear to the team which role you’re playing when. And you can enhance your career if you practice your facilitator skills.
Do you have any success stories to share?
The post SOR 1021 Influence vs Facilitation appeared first on Accendo Reliability.