6 Minute English   /     Call centres: Are you talking to AI?

Description

Could AI make call centre queues less painful?Find a full transcript and worksheet for this episode to help you with your English at: https://www.bbc.co.uk/learningenglish/english/features/6-minute-english_2024/ep-241219SUBSCRIBE TO OUR NEWSLETTER: ✔️ https://www.bbc.co.uk/learningenglish/newslettersFIND BBC LEARNING ENGLISH HERE: Visit our website ✔️ https://www.bbc.co.uk/learningenglish Follow us ✔️ https://www.bbc.co.uk/learningenglish/followusLIKE PODCASTS? Try some of our other popular podcasts including: ✔️ Learning English for Work ✔️ Learning English from the News ✔️ Learning English StoriesThey're all available by searching in your podcast app.

Subtitle
Could AI make call centre queues less painful?
Duration
373
Publishing date
2024-12-19 09:08
Link
http://www.bbc.co.uk/programmes/p0kczfs3
Contributors
  BBC Radio
author  
Enclosures
http://open.live.bbc.co.uk/mediaselector/6/redir/version/2.0/mediaset/audio-nondrm-download-rss-low/proto/http/vpid/p0kczcvh.mp3
audio/mpeg