Track Changes   /     Big Red Button: Dealing With Unreasonable Asks

Description

Shared Crisis: When a stressed client comes to you with an urgent request, it's hard not to panic. The tight deadlines may seem daunting but there are ways to mitigate the crisis. Paul and Rich share their insights on how to lessen stress, limit expectations, and simplify processes to get a product shipped quickly. Some pro tips: take a breath, create a sense of shared responsibility, reduce risk, and don’t forget to sleep!  Links:  McKinsey Airtable  Squarespace  Wix  Booz Allen  Zoho Writer  SAP 

Summary

Shared Crisis: When a stressed client comes to you with an urgent request, it's hard not to panic. The tight deadlines may seem daunting but there are ways to mitigate the crisis. Paul and Rich share their insights on how to lessen stress, limit expectations, and simplify processes to get a product shipped quickly. Some pro tips: take a breath, create a sense of shared responsibility, reduce risk, and don’t forget to sleep!

Subtitle
How to respond to urgent and impossible client requests
Duration
28:29
Publishing date
2020-05-14 04:30
Link
http://trackchanges.libsyn.com/big-red-button-dealing-with-unreasonable-asks
Contributors
Enclosures
http://traffic.libsyn.com/trackchanges/TrackChanges_Episode221.mp3?dest-id=355950
audio/mpeg

Shownotes

Shared Crisis: When a stressed client comes to you with an urgent request, it's hard not to panic. The tight deadlines may seem daunting but there are ways to mitigate the crisis. Paul and Rich share their insights on how to lessen stress, limit expectations, and simplify processes to get a product shipped quickly. Some pro tips: take a breath, create a sense of shared responsibility, reduce risk, and don’t forget to sleep! 

Links: 

McKinsey

Airtable 

Squarespace 

Wix 

Booz Allen 

Zoho Writer 

SAP