Startups For the Rest of Us   /     Episode 739 | Selling SaaS to Customers Who Don't Know They Have a Problem

Summary

In episode 739, Rob Walling interviews Andy Kim, co-founder of Trotto, about his unique journey into SaaS. Andy shares how “go links” work, and why they are so valuable for internal, enterprise use despite their relative obscurity. They also explore the marketing hurdles and customer adoption challenges in a business like Trotto. Episode Sponsor: Hiring senior developers can really move the needle in your business, but if you bring on the wrong person, you can quickly burn through your runway. If you need help finding a vetted, senior, results-oriented developer, you should reach out to today’s sponsor, Lemon.io.  For years, they’ve been helping our audience find high quality, global talent at competitive rates, and they can help you too. Longtime listener Chaz Yoon, hired a senior developer from Lemon.io and said his hire ”definitely knew his stuff, provided appropriate feedback and pushback, and had great communication, including very fluent English. He really exceeded my expectations.”  Chaz said he’d definitely use Lemon.io again when he’s looking for a senior level engineer.  To learn more and get a 15% discount on your first four weeks of working with a developer at lemon.io/startups.  Topics we cover:  3:13 – Go links, URL shorteners for enterprise 6:14 – History of the problem and core users 9:44 – Customer education and growth opportunities 15:37 – Finding the repeatable marketing funnel 21:07 – Buying into a co-founder role at Trotto 24:42 – What’s the hardest part of running Trotto? Links from the Show:  Exit Strategy: The Entrepreneur's Guide to Selling Your Business Without Regret MicroConf Masterminds - Applications close on December 4th, 2024 Trot.to Trotto go links (@TrottoHQ) | X TinySeed How did go links start and evolve at Google? Quiet Light If you have questions about starting or scaling a software business that you’d like for us to cover, please submit your question for an upcoming episode. We’d love to hear from you! Subscribe & Review: iTunes | Spotify

Subtitle
In episode 739, Rob Walling interviews Andy Kim, co-founder of Trotto, about his unique journey into SaaS. Andy shares how “go links” work, and why they are so valuable for internal, enterprise use despite their relative obscurity. They also explore
Duration
00:29:38
Publishing date
2024-11-12 10:00
Link
https://www.startupsfortherestofus.com/episodes/episode-739-selling-saas-to-customers-who-dont-know-they-have-a-problem
Contributors
  Rob Walling
author  
Enclosures
https://episodes.castos.com/5e1c969972fbb8-96341148/1876519/c1e-o05nbv1qkjbdxz6q-25k3pdk2azx9-qvj4oh.mp3
audio/mpeg

Shownotes

In episode 739, Rob Walling interviews Andy Kim, co-founder of Trotto, about his unique journey into SaaS. Andy shares how “go links” work, and why they are so valuable for internal, enterprise use despite their relative obscurity. They also explore the marketing hurdles and customer adoption challenges in a business like Trotto.

Episode Sponsor:

Hiring senior developers can really move the needle in your business, but if you bring on the wrong person, you can quickly burn through your runway. If you need help finding a vetted, senior, results-oriented developer, you should reach out to today’s sponsor, Lemon.io

For years, they’ve been helping our audience find high quality, global talent at competitive rates, and they can help you too.

Longtime listener Chaz Yoon, hired a senior developer from Lemon.io and said his hire ”definitely knew his stuff, provided appropriate feedback and pushback, and had great communication, including very fluent English. He really exceeded my expectations.” 

Chaz said he’d definitely use Lemon.io again when he’s looking for a senior level engineer. 

To learn more and get a 15% discount on your first four weeks of working with a developer at lemon.io/startups

Topics we cover: 

  • 3:13 – Go links, URL shorteners for enterprise
  • 6:14 – History of the problem and core users
  • 9:44 – Customer education and growth opportunities
  • 15:37 – Finding the repeatable marketing funnel
  • 21:07 – Buying into a co-founder role at Trotto
  • 24:42 – What’s the hardest part of running Trotto?

Links from the Show: 

If you have questions about starting or scaling a software business that you’d like for us to cover, please submit your question for an upcoming episode. We’d love to hear from you!

Subscribe & Review: iTunes | Spotify